Privacy and Data Protection Policy

Cookie Policy, Privacy and Data Protection Information

Privacy Policy

Your privacy is important to Franchise Directory (“us”, “we”, “our”), and this page explains what data we collect from you, why we collect it and how we collect it.

About Us

This website, entitled Franchise Directory, is a directory of franchise businesses which are looking to recruit franchisees. Franchising is where a business expands its operations across a wider territory (eg from city to city, or country to country), and individuals, entrepreneurs and teams can purchase (invest) the rights to trade as that brand name, and use its systems of operation. Visits to this website can get in touch with our advertisers to request more information about the franchise opportunity being offered.

How We Collect Your Data


We do not store any of your personal information in cookies (small files placed on your device which could be read by other websites). We do use some cookies to improve your experience, and this includes:

  • PHP Session Cookie – A cookie stored on your device which matches you up to the session on the website, so that any add-to-cart franchises you’ve selected are available when you change pages or come back later.
  • Login Cookie – We keep you logged in until you logout and this cookie preserves your login state.

The following methods of personal data collection are used on this website:

  • Contact forms
  • Newsletter subscription

The following data is collected from you via the above methods:

DataWhy We Collect It
NameSo we and franchisors (advertisers on this site) can address you.
EmailSo you can be contacted by our advertisers. Receive newsletters (if you have opted in)
TelephoneSo you can be contacted by our advertisers. This is optional when completing an enquiry form.
Post CodeOptional, but recommended, as our advertisers can identify whether your
Data RetentionYour data will be automatically deleted from our records after the timeframe you specify. To delete sooner, get in touch.

As a franchise advertiser, we require the following data:

  • Your name – So we can address you on our reply.
  • Your email – So we can contact you back about your query.
  • Any other data you optionally specify via your account.
  • Your password is encrypted by our database and isn’t retrievable.

How We Use Your Data

When you submit the enquiry form on this website, your data is sent to one or more email addresses provided to us by the franchise business which you are enquiring about. The franchise business then becomes the controller of your data that you have submitted.

Below are some examples of how your data might be used by franchises. Please bare these in mind:

  • CRM – Your data may be entered into a Customer Relationship Management system where your details are stored for an indefinite period of time. They will often use this to schedule communications with you.
  • Automation Funnel – Your email may be processed through an automated sales funnel, where you will receive a series of emails ongoing to tell you more about the franchise opportunity. You may even get added to their mailing list. These emails must have an unsubscribe on, otherwise they are breaching spam laws.

Your data that you specify is only sent to the franchise brand you are enquiring about. Your data is not bulk shared to other advertisers, and you data is only lawfully shared with the franchise page that you are on. The recipients of your form submission are undisclosed. If you wish for more information about how a franchise processes your data before you make the enquiry, you should get in touch with us using our contact details at the bottom of this page.

We process your data lawfully under the basis of GDPR section 6.1.a – the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

Why We Use Your Data

We use your data to send to the franchises you are enquiring about. No personal data is collected from you without your consent, and only when you submit the form is your data sent to franchise that you have enquired specifically about. We require your data because franchise advertisers are advertising their business opportunity, with intention of recruiting people who have submitted the form.

How Long We Keep Your Data

When you submit your data to a franchise, they are responsible for adhering to data protection policies. We only keep your data for as long as you specify when you make your enquiry. You can specify on your franchise enquiry how long we keep your data on our servers. Once this period is up, your information is wiped. This does not affect how long the franchisor keeps your data. The retention duration of your data by us is determined by you when you complete your enquiry. If you have any privacy/data protection requirements for the franchisor’s processing of your data, you should make it clear in the comments on the form. This will be clearly visible when they receive your enquiry.

Your Rights

The following rights apply to you:

  • You are entitled to access your personal information.
  • You can ask us to correct any mistakes in your information that we hold.
  • You can ask us to erase your personal information. Please bare in mind that we cannot contact business after their advert expires.
  • Receive the personal data that we hold of you.
  • Right to transmit your data to other parties if you require.
  • Object at any time to certain processing of your information – this should be through the advertising page form, not through a franchise’s own form.
  • Control over which automated means are used in the processing of your data (such as automated sales funnel systems).
    • You are also entitled to the right to communicate with a franchisor without the automated enquiry process (challenging algorithmic decisions and requesting humans make these decisions instead). Instead, simply use our Get in Touch page and we’ll provide you with the franchisor’s preferred enquiry-receiving contact details.
  • You have the right to complain using the contact details below, if you feel your data has been used inappropriately by us, outside of the data usage means outlined in this document. For any complaints or concerns relating to the franchisor’s handling of your data, please also get in touch and we will put you in contact with the registered franchisor.

Our Contact Details

Franchise Planet ( is not a company, and is run free at personal expense for the benefit of the franchising sector.

Contact Name: Data Protection Officer
Contact Email: [email protected]

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