About Us and Transparency
We pride ourselves on giving you the best control over your personal data. You can learn more about how your data is used and how it is processed by Franchise Planet right here.
Franchise Planet is an online business directory listing businesses which are looking to grow through franchising. Franchising is where a business makes their brand and business model available to an investor/buyer/third party, who then runs that business in their own area.
We exist to make franchising more accessible in terms of choice for exploring the opportunities available. We do this by working with the businesses you see on this site, either directly with them or via a franchise consultant who works on their behalf.
Franchise Planet is operated as a sole trader business.
Submitting a Franchise Enquiry
Your data is collected by us when you submit a franchise enquiry through either the enquiry form on a franchise profile, or by adding franchises to your enquiry basket (via the star icon) and then submitting your bulk enquiry via the checkout page.
Your data is held by us for a period of 365 days, until when, it is obfuscated:
- Your name remains visible to us and the franchisor accessing your data for indefinite period of time
- Your contact details, eg your address and phone number, become inaccessible and obfuscated with asterisks, eg op******@gmail.com
You have the right for permanent removal of your data from our records.
Your submitted information is shared discretely only to the brands you have enquired about. Your information will be sent to one or more email addresses, defined by the franchisor – the advertising party.
You have the right to request the business email addresses where your data was/will be sent. We only accept legitimate business email addresses associated with the franchise or franchise consultancy firm we are delivering service to.
How Your Data is Shared
When submitting an enquiry, you accept the terms of this privacy policy and that:
- Your data will be shared with us, and to the parties you are enquiring about, and that your data may be shared with a consultancy firm or third party working on their behalf.
- Once your data is shared with the franchise, we cannot accept responsibility of your data once it is transferred to them.
- You have the right to request removal of your data, either directly via the franchise you have enquired about, or through us.
Leaving Comments on Franchise Planet
Some news articles, blog posts and franchises will allow you to leave a comment and reply to other comments. We believe that this enables you to openly speak about your experience with a franchise, or ask questions which may not be covered in the profile ad.
By leaving a comment, you understand that your email address will be stored by us with the purpose of notifying you when someone responds to your comment. We do not share your email address with franchisors via the commenting system. In this instance, we encourage franchisors to share their contact details in response to your comment where you can then email or phone them.
Your contact details are not shared via the comment posting section on blogs and franchises.
Franchise Planet reserves the right to withhold comments without publishing, in the instances of spam or attempts to discredit a franchise business without lawful basis.
How Your Data is Stored by Franchise Planet
Submitted enquiry information is stored on a separate server away from the Franchise Planet website. Your data is stored on servers in the United Kingdom.
Franchise Planet does not store your data on Cookies. Only required, functional cookies are used. We do not share your data unless you explicitly consent to do so via an enquiry form.
Cookie Information
To comply with G D P R, only functional cookies are used on Franchise Planet. Cookies are used to remember your franchise selections when you “add to basket” by using the star icon to favourite a franchise. This cookie (“franchises”) exists on your device for 7 days. It is not storing personal information. It is referenced by the name “franchises” and restores a basket selection the next time you visit.
Advertising on Franchise Planet
We respect our advertisers data to the same lengths as our site visitors. We only hold your data for as long as necessary. All franchise advert profiles are run by you for approval before going live and we never share any of your contact details with the public unless:
- A site visitor challenges the automated information processing and thereby requests your email address instead.
- You are receiving leads to a branded email address. We will never share a personal email address (eg Gmail.com).
Data Protection
Because we process personal data, Franchise Planet is registered with the Information Comissioner’s Office under reference ZB689724.
We take your personal data seriously. You can contact us any time at operations (at) franchise-directory.co.uk to express your rights.
- You are entitled to access your personal information
- You can ask us to correct any mistakes in your information that we hold.
- You can ask us to erase your personal information.
- Receive the personal data that we hold of you.
- Right to transmit your data to other parties if you require.
- Object at any time to certain processing of your information.
- Control over which automated means are used in the processing of your data (such as automated sales funnel systems).
- You are also entitled to the right to communicate with a franchisor without the automated enquiry process (challenging algorithmic decisions and requesting humans make these decisions instead). Instead, simply contact us as above and we’ll provide you with the franchisor’s preferred enquiry-receiving contact details.
- You have the right to complain using the contact details below, if you feel your data has been used inappropriately by us, outside of the data usage means outlined in this document. For any complaints or concerns relating to the franchisor’s handling of your data, please also get in touch and we will put you in contact with the registered franchisor.
Unfortunately we cannot be held responsible for any franchisor’s mishandling of your data. Franchise Planet acts as a directory / enquiry medium and any enquiries you make should be accepted as direct communication with the franchisor. Please ensure you carry out due diligence before making an enquiry.